Privacy Policy

• You own your business data. We don't sell it, and neither we nor our AI provider use it to train AI models.
• TradersFlow has AI features (Ask TradersFlow, Automated Business Insights and Create with AI). When you use them, the relevant part of your business records and your prompt are sent to OpenAI to produce the answer or draft — see AI features & OpenAI.
• We collect the minimum needed to run the Service, bill you accurately, and keep your account secure.
• Subscriptions are billed by Google Play Billing under your Google account, with RevenueCat, Inc. as our subscription management sub-processor.
• You can export or permanently delete your data — or your whole account — at any time.
• Deleting your TradersFlow account does not automatically cancel a Google Play subscription — cancel it via the Google Play Store separately.
• TradersFlow is operated by AE TECHNOLOGIES GROUP LTD, a company registered in England and Wales under company number 17419062, which is the data controller for your account data.
• We are committed to complying with the UK GDPR, the Data Protection Act 2018 and, where applicable, the EU GDPR, and — for users in India — India's Digital Personal Data Protection Act 2023 as it is brought into force. No provider can promise perfect security, and we do not claim to.

Account & profile data: your name, email, securely hashed password, and the business profile details you add (company name, trading address, phone, VAT number, bank details for invoice payouts, logo). If you sign in with Google, only the basic profile fields Google shares with us (name, email address and profile picture URL).

Business data you create: your business profile, customer records, job records, quotes and invoices, schedules, reminders, portfolio data, review data, analytics and performance metrics, finance records, expense records, VAT information, receipt uploads, and any other documents, photos or images you upload, plus templates and material lists you save.

Inventory & purchasing data: materials and stock items, stock locations, stock levels and valuations, stock movements (an append-only, audit-style record of every increase, decrease, transfer and adjustment), stock transfers, stock takes and adjustments, supplier records, purchases and purchase orders including partial receipts, materials consumed on jobs, and the links between job materials, invoices and expenses.

AI feature data: the prompts and questions you type into Ask TradersFlow and Create with AI, the business records selected to answer them, a usage log of each AI request (feature, timestamp, model, approximate size and token counts, latency, success or error code) used for fair-use limits, abuse prevention, cost control and reliability, and a cache of generated insight explanations so the same explanation is not paid for twice. AI drafts you do not confirm are not stored as business records.

Billing & subscription data: Google Play purchase token, subscription status, plan and price, free-trial start and end dates, renewal dates, and the history of subscription events (created, renewed, cancelled, expired), managed via RevenueCat. Your card details are entered directly into Google Play — we never see or store them.

Invoice & payment records: the invoices you raise to your own customers and records of payments received against those invoices, which your customers pay by direct bank transfer.

Email delivery logs: a record of every transactional email we send on your behalf (template name, recipient, send status, opens, clicks, bounces, complaints, unsubscribes) so we can debug delivery and respect suppression lists.

Webhook & system event logs: events received from Google Play/RevenueCat and other integrations, plus the result of processing them, used for reconciliation and fraud prevention.

Account activity: sign-in timestamps, IP address and user-agent for security auditing, and the actions taken on your account.

Device & usage data: browser type, device and platform (Android app or web), app version, IP address (used to derive an approximate country and then not stored as a location profile), and first-party product-usage events. This helps us fix bugs and understand where people get stuck — see Product usage analytics.

Your Company Profile is the single source of truth for the business information TradersFlow reproduces across the app. The fields we may store and process, when you provide them, are:

• Business name
• Trading name
• Owner name
• Company registration number
• VAT number
• Business address
• Business phone number
• Business email
• Website
• Business description
• Business logo
• Bank details (where provided, for display on invoices)
• Preferred payment method
• Accepted payment methods
• Insurance information (where provided)

We use this information to:

• Generate invoices and quotations
• Create PDFs
• Send customer-facing emails on your behalf
• Display your branding across the app
• Power your portfolio pages
• Provide business management features

You remain the owner of the business information stored in your Company Profile and can update or delete it at any time from Settings → Company Profile. Removing a field stops it appearing on new invoices, quotes, emails, PDFs and portfolio pages.

To provide the Service (running your account, storing your data, sending quotes and invoices), to process subscription billing through Google Play Billing and RevenueCat, to send the transactional emails the Service depends on, to keep it secure (detecting suspicious activity and fraud), to support you (answering questions, fixing issues), and to improve TradersFlow (understanding which features matter most).

We also process business data to run the AI features you choose to use — answering your questions, generating insight explanations, and preparing drafts for you to review — as described in AI features & OpenAI.

We never sell your data and never share it for advertising. We do not use your business data to train machine-learning models, and data sent to OpenAI through the API is not used by OpenAI to train its models.

Where UK or EU data protection law applies, we rely on the following lawful bases. Where India's Digital Personal Data Protection Act 2023 applies, the equivalent processing is carried out for the purpose for which you provided your data, or as otherwise permitted by that Act.

• Performance of a contract — creating and running your account; storing the jobs, customers, quotes, invoices, schedules, stock, suppliers, purchases, photos and documents you enter; producing documents; running the AI features you choose to use; sending the transactional emails the Service depends on; providing and enforcing trials, subscriptions and entitlements.
• Legal obligation — keeping billing and tax-relevant records, responding to lawful requests, and handling data-protection rights requests.
• Legitimate interests — securing the Service and preventing fraud and abuse (including the minimal free-trial record and AI fair-use limits), keeping admin audit logs and stock audit trails, diagnosing faults, understanding aggregate feature usage, and handling support and feedback. We balance these against your rights and keep the data involved to a minimum.
• Consent — optional extras only, such as any non-essential communications you opt into. You can withdraw consent at any time without affecting the Service.

Where you enter personal data about your own customers, employees or contractors, you choose and are responsible for the lawful basis for that processing — see Data Processing Addendum.

Data is stored on approved, secure cloud infrastructure (Supabase, hosted on AWS) in the EU. It's encrypted in transit (TLS 1.3) and at rest (AES-256). Daily encrypted backups are taken automatically.

Uploaded photos, receipts and documents are stored in isolated, per-user buckets with row-level access controls so other users can never see them.

Subscription payments are processed by Google Play Billing. Card details are entered directly into Google Play and TradersFlow does not store full card details — we only retain a Google Play purchase reference and high-level subscription status via RevenueCat. Invoice payments between you and your customers are made by direct bank transfer — TradersFlow never processes or holds these funds.

You may request deletion of your data at any time, subject to legal retention obligations described in Data retention.

When you start a free trial we record the trial start and end timestamps against your profile so we can manage access and send timely reminders before it ends. We do not require a payment card to begin a trial.

When you subscribe, Google Play Billing processes the payment and we receive (via RevenueCat) a purchase reference, the price you locked in, your current subscription status, and renewal dates. Your invoices and the payment records linked to them are stored so you and we can reconcile billing.

Invoices you raise to your own customers — and any payments received against them — are stored as part of your business records so you have a complete audit trail.

We send transactional emails for things like account verification, password resets, trial reminders, invoices, payment confirmations and subscription notices. Every send is logged with the template used, recipient, status, and any open/click/bounce/complaint/unsubscribe events returned by our email provider.

We use these logs to prevent duplicate sends, retry failed messages, honour suppression and unsubscribe requests, and monitor overall deliverability. Marketing emails are not sent without a separate opt-in.

TradersFlow receives signed webhook events from Google Play and RevenueCat, our subscription billing providers. Every event is verified, logged, and processed to keep your subscription records in sync. Logs include the event type, identifiers, processing outcome and timestamps — used for reconciliation, debugging and fraud prevention.

If you choose to be paid by bank transfer, you can store your business bank details (account holder name, sort code, account number, optional bank name, IBAN/SWIFT and payment instructions) in your TradersFlow profile.

These details are stored in our database with row-level access controls so only you and, where strictly necessary, authorised TradersFlow staff can access them. They are shown on the invoices and invoice emails you choose to send to your customers.

TradersFlow does not process payments and never receives, holds or transfers your customers' funds. Payments go directly from your customer's bank to yours.

When you subscribe inside the TradersFlow Android app, the purchase is processed by Google Play Billing. Google LLC (and Google Ireland Limited for UK/EU users) acts as an independent data controller for the personal and payment information it processes to sell you the subscription and take payment.

To verify the purchase, prevent fraud, keep your subscription status accurate and honour refunds or cancellations, TradersFlow receives and stores the following data from Google Play:

• Purchase token and product / base plan ID (the subscription you bought).
• Order ID and purchase / renewal timestamps.
• Subscription state (active, in grace period, on hold, paused, cancelled, expired) and auto-renewing flag.
• An obfuscated Google account identifier that Google Play requires so we can match a purchase to your TradersFlow account and prevent purchase sharing or fraud. We do not receive your Google email address or Google profile from Google Play Billing.
• Subscription lifecycle events (purchase, renewal, cancellation, billing issue, refund, expiry) delivered to us by RevenueCat.

We never receive or store your card number, Google account password, or Google Wallet details. Payment, taxes, receipts, refunds and price-change consent are handled directly by Google Play under Google's own Privacy Policy and Google Play Terms of Service.

Purchase validation and entitlement management are performed by RevenueCat, Inc., our subscription infrastructure provider, which sits between Google Play and TradersFlow. RevenueCat stores an app user identifier linked to your TradersFlow account ID, the product and entitlement identifiers, and your subscription status and renewal dates, and notifies us by webhook when they change. TradersFlow does not query the Google Play Developer API directly in the live purchase flow.

We use this data solely to: (i) confirm through RevenueCat that a purchase is valid, (ii) grant, extend or revoke premium access, (iii) reconcile billing and support requests, and (iv) meet legal, accounting and anti-fraud obligations. We do not use it for advertising or profiling, and we do not share it with third parties except Google (as the billing provider) and our infrastructure sub-processors listed below.

Authorised TradersFlow staff may access your account and the personal data within it when reasonably necessary to provide customer support, resolve technical issues, maintain the platform, or meet legal and regulatory obligations.

Access is governed by role-based permissions and is granted only for legitimate business purposes. Administrative actions are logged in an immutable audit record that captures the actor, the action taken, the affected account and a timestamp. These logs are retained for the lifetime of the platform and may be reviewed for security, compliance and quality-assurance purposes.

All administrative sessions are restricted to the minimum data required to complete the task. TradersFlow handles any personal data accessed in this way in accordance with UK GDPR and applicable privacy regulations.

A small number of named TradersFlow staff have administrative access for support and operations. Every administrative action — viewing an account in support tooling, generating a temporary sign-in link, issuing a refund, suspending or reinstating an account, extending a trial, exporting reports — is recorded in an immutable audit log with the actor, action, target and timestamp.

These logs exist to protect you: they let us answer "who did what, when" if anything unexpected happens on your account.

We log security-relevant events such as sign-ins, password changes, email changes, account deletion requests and subscription changes. We also monitor for suspicious patterns — repeated failed logins, unusual payment behaviour, webhook anomalies — to protect you and the platform from fraud and abuse.

When you type an address into TradersFlow — for example on a customer, job or Company Profile form — we use the Google Maps Platform Places API to suggest matching addresses.

To do this, the characters you type into the address box are sent to Google, along with the technical information Google receives with any web request, which can include your IP address, device and browser information. Google processes this as an independent controller for its own mapping and service-operation purposes under the Google Privacy Policy.

Address autocomplete is a convenience only. If you would rather not use it, type the address manually and ignore the suggestions — the lookup runs only while you are typing in an address field.

If you publish a TradersFlow portfolio page or send review or enquiry links, members of the public who are not TradersFlow account holders may give us information. Here is exactly what happens.

Visitor analytics on your portfolio page. When someone views your public page or scans your QR code, we record a first-party event containing: the event type (page view or QR scan), the portfolio project viewed (where relevant), your account ID, a timestamp, and a non-reversible visitor hash used only to estimate unique visitors. We do not store visitor names, cookies for tracking, advertising identifiers or profiles, and we do not use a third-party analytics product. These counts appear in your Performance / Analytics screens.

Enquiry (lead) forms. If a visitor submits an enquiry, we store the name, email address and/or phone number, message and any photo they attach, and pass it to you as a lead and notification.

Reviews. If you invite a customer to review you, we store their review token, rating, review text and first name, and the submission timestamp. Only approved reviews are shown publicly, and public review display is limited to first name, rating, review text and date — review tokens and email addresses are never published.

Who is responsible. For this information, you (the tradesperson) are the controller — it concerns your customers and prospective customers and it is yours to act on. TradersFlow is your processor, storing and delivering it on your behalf under our Data Processing Addendum.

Retention and rights. Leads, reviews and portfolio events are kept while your account is active, and are deleted when you delete them or delete your account. A member of the public who wants access to, correction of, or deletion of what they submitted should contact the tradesperson they dealt with. If they contact us instead, at privacy@tradersflow.co.uk, we will pass the request to the relevant account holder and help action it.

We measure how people move through the app so we can find broken steps — for example how many people who open the app go on to finish signing up. This is our own, first-party measurement: the events are sent to our own servers and stored in our own database. We do not use a third-party analytics or advertising product, and we do not build advertising profiles or share these events for marketing.

What an event contains. A short event name from a fixed list (for example app first open, onboarding started, auth screen viewed, signup started, signup completed, trial started, paywall viewed, plan selected, purchase started or completed, and first customer/job/quote/invoice created), a timestamp, a randomly generated anonymous device identifier stored on your device, a per-launch session identifier, the platform and app version, an approximate country derived from the IP address of the request, the subscription product identifier where a purchase step is involved, and — if you arrived through a campaign link — the campaign, source and medium recorded on first visit.

Linking to your account. Events recorded before you had an account are linked to your account once you sign up, so the sign-up journey can be measured end to end. After that, events are recorded against your account identifier.

Why, and on what basis. We rely on our legitimate interest in operating, debugging and improving the Service and in detecting abuse of the free trial and purchase flow. The events contain no message content, customer records, financial figures or contact details. You can clear the anonymous identifier at any time by clearing the app's storage or your browser storage; a new one is created on the next launch.

When you submit feedback or a bug report from inside the app, we store your message, the category you chose, your account ID and — so we can reproduce the problem on the right platform — your browser/device user-agent string. It is used for support and product improvement only.

Every eligible person gets one 7-day free trial. To stop the same person creating account after account to obtain new free trials, we keep a separate, minimal trial history record noting that a sign-up identity has already used a trial, the date it was first used, and a reference to the first account that used it.

This record is deliberately limited to what is necessary for that single purpose. It contains no business data, no customer data and no content, is never used for marketing or profiling, and it is retained even after an account is deleted — otherwise deleting and re-registering would reset the free trial. It is kept for as long as we run the free-trial offer, and we are moving this record to a one-way hashed identifier so that no readable email address needs to be retained.

Lawful basis: legitimate interests — protecting a free offering from abuse. You can object at privacy@tradersflow.co.uk and we will consider the objection on its merits.

We keep this list short and intentional. Each provider is contractually bound to protect your data in line with GDPR. A full list with the categories of data each one handles is maintained on our Sub-Processors page.

• Supabase (hosted on AWS, EU regions) — database, authentication, file storage.
• RevenueCat, Inc. — subscription management layer for Google Play Billing purchases made in the TradersFlow Android app; handles subscription state, entitlements and receipt validation. Not used to collect payments from your own customers.
• Google Play Billing (Google LLC / Google Ireland Limited) — subscription billing and payment collection for purchases made in the TradersFlow Android app. Google Play is an independent data controller for the payment services it provides to you.
• Google Maps Platform / Places API (Google) — powers address autocomplete when you type an address into the app.
• Our email delivery provider — sending transactional emails and reporting delivery, open, click, bounce and complaint events back to us.
• Cloudflare — DNS, edge networking and DDoS protection.
• OpenAI — processes the prompt and the selected business context for the AI features you use (Ask TradersFlow, Automated Business Insights explanations, Create with AI drafts) and returns the generated text. Requests are made server-side by TradersFlow over OpenAI's API; the API key is held as a server secret and is never present in the app or on your device.

Your account and business data is stored in EU data-centre regions. Some of the providers listed above are established outside the UK/EU (for example RevenueCat, OpenAI and Google in the United States) and may process limited personal data — such as subscription state, purchase tokens, address-lookup queries, email delivery events, or the prompt and business context sent for an AI request — outside your country.

• For transfers out of the UK/EEA we rely on UK/EU Standard Contractual Clauses and the UK International Data Transfer Addendum, or an adequacy decision where one applies, together with the provider's own security commitments.
• For users in India, subscription billing is carried out by Google as an independent controller under its own terms, and the data described above may be processed outside India.
• You can ask us for information about the safeguards that apply to a specific provider by emailing privacy@tradersflow.co.uk.

We use a small number of strictly necessary cookies and browser-storage items to keep you signed in, remember your preferences, and hold the anonymous identifier used for our own product analytics. We don't use advertising cookies, third-party marketing trackers or cross-site profiling, and we do not run a third-party analytics product. Usage insight comes from our own first-party, server-side records — see Product usage analytics and portfolio page views.

Full details — including authentication and security cookies set by Cloudflare — are in our Cookie Policy.

We keep your data for as long as your account is active. Step-by-step deletion instructions are on our public Delete your account & data page. If you delete specific business data, it's removed from our live systems immediately and purged from backups within 30 days.

If you delete your account, your login, profile, business data and uploaded files are removed from our live systems immediately and purged from encrypted backups within 30 days, with these exceptions kept for compliance, security and accounting reasons:

• Invoice and payment records — up to 7 years (UK tax / HMRC requirements).
• Google Play purchase records — retained by Google Play under Google's own retention policy; we retain the purchase token, order ID and subscription status while the subscription is active and for a reasonable period afterwards for reconciliation, refund handling and fraud prevention.
• Email delivery logs — typically up to 12 months, for deliverability and abuse handling.
• Webhook and security event logs — typically up to 12 months, for fraud prevention and reconciliation.
• Admin audit logs — retained for the lifetime of the platform as an immutable record.
• Product analytics events — the first-party funnel events described above, kept in aggregate-style event form for product analysis and trial/purchase abuse detection; the link to your account is removed when your account is deleted.
• AI usage logs — the per-request record used for fair-use limits, abuse prevention and cost control, kept while your account is active and deleted with your account.
• Cached AI insight explanations — refreshed or discarded as the underlying figures change, and deleted with your account.
• Stock movement records — kept as an append-only audit trail of your inventory for as long as your account is active, and deleted with your account.
• Free-trial anti-abuse record — a minimal record that a sign-up identity has already used a trial, retained for as long as we run the free-trial offer (see Free-trial anti-abuse record).

This is important enough to spell out clearly:

• You fully own everything you upload — customers, jobs, invoices, photos, documents.
• You can permanently delete your business data while keeping your account.
• You can permanently delete your entire account at any time.
• Once deleted, data cannot be recovered — even by us.
• Deleting your TradersFlow account does not automatically cancel a Google Play subscription — see Deletion & account closure.

We work to meet our obligations under the UK GDPR, the Data Protection Act 2018 and, where applicable, the EU GDPR. Where those laws apply to you, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate information.
• Export your data in a portable format (CSV / JSON).
• Delete your data — partially or completely.
• Object to or restrict certain processing.
• Lodge a complaint with the UK Information Commissioner's Office (ICO) or your local supervisory authority.

Most of these you can do yourself from Settings → Account & Data. For anything else, email us and we'll respond within 30 days.

You have two options inside the app:

Delete business data only — wipes your customers, jobs, quotes, invoices, photos, documents, reminders and schedules. Your login and subscription stay active so you can start fresh.

Delete entire account — permanently removes your login, profile and all business data. Irreversible.

Both actions require explicit confirmation and password re-entry. A small set of records (invoice metadata, billing receipts, audit logs) is retained as described in Data retention.

Account deletion does not automatically cancel your paid subscription. You must cancel the subscription separately with the billing provider that issued it:

• Google Play (Android): cancel from Play Store → Subscriptions → TradersFlow → Cancel subscription. Only Google Play can cancel a Google Play subscription — TradersFlow cannot do this for you.

If you still have an active subscription after deleting, you can restore access by signing back in; on Android, use Settings → Billing → Restore purchases. Restoring access does not undo the data deletion — only the login and premium entitlement return.

Where you use TradersFlow to store personal data about your own customers, you are the controller of that data and TradersFlow acts as your processor. Our published Data Processing Addendum sets out the processing terms — roles, sub-processors, security, confidentiality, breach notification, international transfers, assistance with data subject requests, and return or deletion of data.

It applies alongside our Terms of Service and needs no signature for most customers. If your organisation requires a countersigned copy, email privacy@tradersflow.co.uk.

If you are in India, this section explains how this policy applies to you. It sits alongside the rest of the policy rather than replacing it.

• Who we are: AE TECHNOLOGIES GROUP LTD, a company registered in England and Wales under company number 17419062 and operating the TradersFlow service, is the Data Fiduciary for your TradersFlow account data. You are the Data Principal.
• Purpose: we process your personal data to provide the TradersFlow service you signed up for, to manage your trial and subscription, to keep the Service secure, and to support you — as described in Why we collect it.
• Your rights: you may request access to a summary of your personal data and our processing, correction or completion of inaccurate data, erasure of data we no longer need, and nomination of another person to exercise your rights if you are unable to. You may also withdraw any consent you have given.
• How to exercise them: email privacy@tradersflow.co.uk. Most account data can also be exported or deleted directly in the app.
• Grievance redressal: if you are unhappy with how we handled a request, write to our grievance contact at privacy@tradersflow.co.uk marking the subject "DPDP grievance". We aim to respond within 30 days. You may then escalate to the Data Protection Board of India once it is operational.
• Your own customers' data: where you enter details about your customers into TradersFlow, you act as the Data Fiduciary for that data and are responsible for having a lawful purpose and any required consent or notice.

Subscription payments in India are collected by Google Play under Google's own terms and privacy policy; we receive only subscription status, plan and purchase identifiers.

TradersFlow includes optional AI features. They only run when you use them, and every AI request is made server-side by TradersFlow to OpenAI, our AI processing provider. Our OpenAI API key is stored as a server-side secret and is never sent to the app, the Android client or your browser.

• Ask TradersFlow — you ask a question and we send your question together with a limited extract of your own business records so the answer can be grounded in your data.
• Automated Business Insights — the insights themselves are detected by ordinary calculations on your account data. Where a plain-language explanation is generated, the figures behind that insight are sent to OpenAI to be worded.
• Create with AI — you describe what you want and we send your description plus the settings and catalogue information needed to prepare a draft quote, invoice, job, expense or customer message.

What may be sent. Only the information needed for the feature you asked for. Depending on the request this can include: business and tax settings (country, currency, tax label and registration status), finance totals, invoices and payment status, quotes, jobs, expenses, suppliers, purchases and purchase orders, materials and stock levels, customer and supplier names, and the prompt you typed. We deliberately exclude customer contact details (email addresses, phone numbers and postal addresses), bank details and tax identifiers from AI requests. Please avoid typing unnecessary personal information into an AI prompt.

We do not claim that nothing leaves TradersFlow. Using an AI feature involves a transfer of the relevant request content to OpenAI (United States) under our contract with them, safeguarded by Standard Contractual Clauses and the UK International Data Transfer Addendum. Content submitted through the OpenAI API is not used by OpenAI to train its models, and OpenAI acts as our processor for this purpose. If you do not want your data processed this way, simply do not use the AI features — the rest of TradersFlow works without them.

Logging, caching and limits. We record a usage row for each AI request (feature, timestamp, model, question length, token counts, latency and outcome) so we can apply plan-based fair-use limits, detect abuse, control cost and diagnose failures. Generated insight explanations are cached against your account so the same explanation is not regenerated unnecessarily. AI allowances depend on your plan (trial, Pro, Business, Founding) and are enforced on our servers.

AI output is assistive only. It can be inaccurate or incomplete, and nothing an AI feature produces is a final business record until you review and confirm it. See Terms — AI features.

Other automation. The Service also uses rule-based automation — reminders, overdue-invoice notices, recurring jobs, quote expiry, tax calculations from the settings you choose, stock level updates, and security/fraud signals. These do not make decisions with legal or similarly significant effects about you. Trial and subscription access checks are automated but are based solely on your own account, trial history and subscription status, and you can contact support if you think a check is wrong.

TradersFlow is not intended for anyone under 18 and we don't knowingly collect data from minors.

We may update this policy as the Service evolves — for example when we add features, change providers, launch in new countries, or respond to legal change. Each published revision shows a version number and "Last updated" date at the top of this page (currently version 2.3, 2 September 2026).

Minor clarifications take effect on publication. If we make material changes — such as new purposes, new categories of data, or a new processor handling your data — we will notify you by email or in-app at least 30 days before they take effect, unless a shorter period is required for legal or security reasons. Where a change relies on your consent, we will ask for it separately.

TradersFlow is registered with the Information Commissioner's Office (ICO) as a UK data controller. ICO registration number: ZC223538

You can verify any UK ICO registration via the public register at ico.org.uk.

AE TECHNOLOGIES GROUP LTD — a company registered in England and Wales under company number 17419062, with its registered office at 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom — is the data controller for the personal data described in this policy and operates the TradersFlow service. Our ICO registration number is ZC223538. For privacy questions, data subject requests (access, correction, export, deletion, objection), or to request our Data Processing Addendum, contact us using the details below.

• Service: TradersFlow
• Operated by: AE TECHNOLOGIES GROUP LTD — a company registered in England and Wales under company number 17419062, registered office 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
• General support: support@tradersflow.co.uk
• Privacy & data requests: privacy@tradersflow.co.uk
• Security disclosures: security@tradersflow.co.uk
• Registered office / postal address: AE TECHNOLOGIES GROUP LTD 71–75 Shelton Street Covent Garden London WC2H 9JQ United Kingdom
• Data protection: ICO registration number ZC223538. AE TECHNOLOGIES GROUP LTD is the data controller for account data described in our Privacy Policy.

Written notice by email to the addresses above is accepted as valid contact for the purposes of this policy. Formal correspondence may also be sent to our registered office shown above.

You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

Related policies: Terms · Cookies · Sub-processors · Security · Data Processing Addendum · Delete your account.