Support

We're here to help.

Reach the TradersFlow team directly — we usually reply the same working day.

Last updated: May 2026
01

Email support

For account, billing or product questions, email us at support@tradersflow.co.uk.

02

Product feedback

Have an idea, a feature request, or something we could do better? We'd love to hear it — email feedback@tradersflow.co.uk.

03

Hours

Monday to Friday, 9am to 6pm UK time. We answer urgent account or billing issues outside these hours where possible.

04

Data & privacy requests

To export or delete your data, use the Account & Data section inside Settings, or email privacy@tradersflow.co.uk and we'll do it for you.

05

Security disclosures

Found a vulnerability or suspect your account has been compromised? Email security@tradersflow.co.uk — see our security policy for full details.